Effective Date: 16/12/2024

1. Introduction

Welcome to VividHair.co! This Privacy Policy explains how we (“VividHair.co”, “we,” “our,” or “us”) collect, use, and protect your personal information when you visit or interact with our website, https://www.vividhair.co. By using our Website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, shipping/billing address, and payment details provided during purchase or account registration.
  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior through cookies and similar technologies.

3. How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your orders.
  • To send order confirmations, updates, and promotional emails (if subscribed).
  • To improve our website, products, and customer experience.
  • To comply with legal obligations and resolve disputes.

4. Cookies and Tracking Technologies

We use cookies to:

  • Enhance user experience and personalize content.
  • Analyze website traffic and performance.
  • Enable functionality such as shopping cart persistence.

You can manage cookie preferences through your browser settings.

5. Third-Party Sharing

We may share your information with trusted third parties, including:

  • Payment processors to complete transactions.
  • Shipping partners to deliver your orders.
  • Analytics tools to track website performance.

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal data:

  • To access, correct, or delete your information.
  • To withdraw consent for marketing communications.
  • To lodge a complaint with a data protection authority, if applicable.

8. Children’s Privacy

Our Website is not intended for individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on our Website, and the “Effective Date” will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

VividHair.co
Email: customerservice@vividhair.co
Phone: +6011-5988 4556